FCM Bank Sets the Standard with New Website

Mr Vincent Ma highlighting the responsiveness of FCM's website

FCM Bank has launched Malta’s first and only fully-responsive banking website.

Since opening its doors in May 2012, FCM Bank has established itself as Malta’s only bank that exclusively specialises in savings and fixed-term products, giving its 1,000-strong clientèle a superior and reliable service.

Now, to continue with its two-year tradition of user-friendliness and transparency, the bank has launched Malta’s only fully-responsive banking website to ensure it can be used whenever and wherever its clients may need it.

“Savings are important,” says Vincent Ma, COO of FCM Bank. “They have the power to completely transform your life as they may help you achieve your dreams. This could be the holiday you’ve always wished for, that beautiful new home, or a retirement plan that will put your mind at rest.

“At FCM Bank we don’t treat our customers like a number, which is why we take the time to listen to them over a cup of coffee to ensure we understand their savings goals and needs. Our new, 100 per cent responsive website allows customers to receive an enhanced experience on their smartphone, tablet or desktop. Our website is about helping customers save.”

As the first and only banking website in Malta that responds to client devices – be it smartphones, tablets, laptops or desktops, PCs or Macs – www.fcmbank.com.mt makes it easier for all bank clients to access FCM Bank’s portal and services no matter where they are and no matter what they’re using.

“FCM Bank’s mission statement has always been relatively simple: a clear and straight-talking bank that treats people like people, and aims to help our clients make their money work harder for them,” continues Mr Ma. “This approach has worked very well and it has gained us the trust of over 1,000 clients in just two years, and those numbers are growing.”

As a savings-focused bank, FCM Bank offers a portfolio of products aimed at helping people to save their money. This includes a Bonus Savings Account with a 2.1 per cent interest rate per annum, and an added 0.25 per cent annual bonus interest if no withdrawals are made.

FCM’s flagship products are their Fixed Term Deposit accounts, where a minimum of €2,000 is deposited for one-to-five year term, with highly-competitively interest rates ranging between 2.8 per cent to 3.7 per cent per annum.

“We offer market-leading rates because we operate online and have only one branch, so we can keep our overheads low and pass on our savings to our customers.

“We really do put our clients’ success at the forefront of our work and we want to help them achieve their savings aspirations as well. We’re proud of being the first bank in Malta with a 100 per cent responsive website and this is a proof point on how FCM Bank is leading and innovating the banking sector. We’re adding value to the customer by providing Savings Guides that offers useful general advice on the importance of saving and how to develop good savings habits, just like our parents and grandparents used to.

“If customers are serious about saving they are free to drop by our St Julian’s branch for a coffee, and we’ll be only too happy to discuss our saving and deposit solutions,” Mr Ma concludes.